RESERVATIONS POLICY

RESERVATIONS POLICY

Pricing

All the prices quoted on this website are net prices per person. These are in American dollars (USD $) and include 8% sales taxes. Please note that these prices are subject to changes without previous notification. To find the prices just look at the product you want to learn about. If you made a reservation and already deposited a down payment or full payment, we’ll keep the price that you grabbed.

Information found on our page

On this website the following information will be found for each one of our products: Description, Inclusions, What to bring, What to know, Itinerary, Prices, Product categories, Testimonials from our previous customers, Contact form, and Shopping Cart. Each section containing information is illustrated with related pictures.

Minimum required

The minimum required for most of our tours is 1 pax, so no one gets left behind. For some tours offered by our third-party providers, the minimum required may vary from 2 or more passengers. To take the Children or Additional passenger price, a minimum of 2 adults should be added to the shopping cart.

Individuals: Reservations, deposits, and final payments.
It is recommended preferably to make reservations 4 days in advance, especially for the time of more tourist affluence (November to May and  July and August). Wait for email approval if making a reservation with less than 3 days of anticipation. Having been approved the package by Best Tours CR the reservations will be carried out once the payment has been made. We take down payments, just email us from the product page to request. The cancellation of the balance will be made 24 hours before the specified date of arrival or the day of the tour via PayPal. If the customers do not show the day of the tour then Best Tours CR will not give refunds.

In all cases, the confirmation of the package will be subject to the readiness of the services required at the moment that is carried out the total payment of the package. The payments are made via PayPal.

Cancellations, changes, and refunds.
The cancellation applications or changes should be presented in writing to our e-mail: reservations@besttourscr.com. A 100% is charged to the cancellations made within 24 hours.

Individuals have to request cancelations 5 days in advance for a full refund.

  • Reservations canceled within 5 days are penalized 0%
  • Reservations canceled within 4 days are penalized 20%
  • Reservations canceled within 3 days are penalized 40%
  • Reservations canceled within 2 days are penalized 60%
  • Reservations canceled within 1 day are penalized 100%

Refunds are not applicable once initiated the trip, as well as none used portions of the package.

Groups: Reservations, deposits, and final payments.

Those groups of 10 and up can take the “Additional price” from the price list and those of 20 and up can take the “Children’s price”, see the picture below. Groups have to make reservations 15 days in advance and pay the whole amount by then. Wait for email approval if making a reservation with less than 15 days of anticipation. Having been approved the package by Best Tours CR the reservations will be carried out once the payment has been made. We take down payments, just email us from the product page to request. The cancellation of the balance will be made 15 days before the specified date of arrival by PayPal. If the customers do not show the day of the tour then Best Tours Costa Rica will not give refunds as well as cancelations made within 15 days or less. 100% is penalized on cancelations made within 15 days. 

Prices

The pricing format below is used for Adventure and other tours.

Screenshot 2022 11 23 230813tours and transfers

Quads, Side sides, and ocean activities.

These services are excluded from the group’s rule. Email us for groups requiring more than 10 machines.

We run our tours in the sun and rain!

Costa Rica has two seasons, dry and rainy. we recommend packing rain jackets to protect yourselves and your electronic devices, especially in the rainy season. If the climatic conditions are dangerous according to our providers and our expertise then we will reschedule the activities or refund 100% 

The dry season goes from December – April, and the rainy season goes from May – November, so consider it when planning your activities. 

Operation of our services.

Our services are delegated to third-party providers with outstanding customer service, passionate about what they do, and happy to share. These service providers are independent transportation owners, drivers, tour guides, local fishermen, family-run restaurants, and theme parks.

Our customers are covered by our insurance while visiting cities, national parks, and local beaches. When visiting theme parks then their insurance takes over our insurance in case it is needed.